How To Add An Email Account For Your Domain To An iPhone Or iPad Running iOS 10

Whether you have iOS 10 running on your iPhone, iPod Touch, iPad or iPad Pro, the process is the same, though to keep things cleaner here, we’re just showing screen shots from the iPhone 6S.

1. First you need to start by tapping the Settings Icon and then scroll down to the newly separated out Mail option. Tap that to continue.

IPhone Email Setup IOS 10

2. If you already have an email account on your iOS device such as your iCloud account, and most of us do, you’ll see that listed here along with any other accounts previously set up. Tap Accounts this to continue.

Add Email Account IOS 10

3. Below the list of any existing accounts, you’ll see the option to Add Account. Tap this to continue.

Add Mail Account IOS 10

4. There are several popular predefined email services available, though as we are adding an email account for your own domain at this point, we need to select the last option, Other. Tap that to continue.

Iphone Add Account Domain

4. This screen has also been revised for iOS 10 and you have just two options now. Tap Add Mail Account to continue.

IPhone Choose Add Mail Account IOS 10

5. Within this New Account view, you begin to add your email account details. Enter Your Name as you would like others to see it. Type in your full Email address and then your Password. In the Description field you can add a title for this email account, to help you easily identify it when you have several accounts on one device. Tap Next to continue.

Note: Passwords can be a real pain especially when they contain mixed case (upper and lower case) letters and unusual characters. These are essential to make passwords secure, so don’t be tempted to change them for something easier to type. We recommend you type your password into something like the Notes App so you can see exactly what your password looks like and compare it with the one you’ve been given. When you are happy, copy and paste this into the password field. Make sure to delete it from the Notes App when you’re finished.

IPhone New Email account Setup Stage 1

6. The IMAP option should already be selected. This is the best choice when managing an email account on multiple devices. It allows all data within the account to remain in sync and so things such as marking emails as read, will just happen automatically.

Some of the information from the previous screen will already appear in the top section, so lets deal with the Incoming Mailserver. Chances are your incoming mailserver Host Name will be, where you replace with your own domain name. Your Username is your full email address (unless you have been told otherwise) and your Password will be the same as before. So, if you took our tip to copy it from the Notes App earlier, you can just paste it in here.

Note: Most of the support enquiries we get relating to setting up email accounts, turn out to be an incorrectly entered mailserver host name. This is because we are used to typing the @ symbol with this type of entry, so check you got that bit right.

The Outgoing Mailserver settings are most likely a mirror of the incoming mailserver settings. Just check the Host Name you have been provided. Tap Next to continue.

IPhone Imap Email Account Setup

7. At this point, your device is checking its connection with the mailserver. You may see an alert notice ‘Cannot Verify Server Identity’. Click on Continue to confirm you trust the mailserver you’re using. It will probably appear twice as it checks both Incoming and Outgoing ports.

IPhone Cannot Verify Server Identity

8. Now it’s time to complete the set up of your new email account. If you wish to use Notes with this account, you can turn it on first. Otherwise, just tap Save and return back to your home screen.

IPhone Email Account Added